Here you can search and view our site Knowledge Base.
To find a specific article, use KB-article number format (ex. KB-1)

Article number: kb-37

Q. I get an Error 500 Internal Server Error when trying to view my FrontPage site online. A. The most common cause is the use of FTP in uploading FrontPage generated webpages. This can damage the FrontPage extensions. In this case the FrontPage extensions will need to be reinstalled. This can be done in your cPanel Control Panel. If you are utilizing FrontPage to create your site, you MUST use the file upload feature in the FrontPage program to deliver these pages to the web server. If FrontPage webpages are transferred by another FTP client, FrontPage extensions will become damaged. And even though the pages may be successfully uploaded, they will not be viewable (translatable by a web browser) due to corrupted code.

This page has been viewed 2911 times

Other questions in this category

1. How do I password protect a directory if I am using FrontPage? (viewed 6472 times)

2. I get the following error: Server error opening registry key "SOFTWAREMicrosoftShared ToolsWeb Server Extensions . . . . (viewed 3015 times)

3. Search form error: "Cannot open word hash file . .\_vti_txt\default.wti\All.dct" (viewed 2906 times)

4. The default page still shows up even after I have uploaded my index.html page. (viewed 2891 times)

5. When I click submit on the form I get an error indicating to the need to check server's application event log for more details (viewed 2852 times)

6. Search form error: "The text source 'default' does not exist in . .\_vti_txt\default.wti" (viewed 2840 times)

7. Form doesn't work, displays [FrontPage Save Results Component] on page. (viewed 2777 times)

8. Search form brings up documents from a page or section of pages I don't want users to have access to (viewed 2757 times)

9. I'm trying to publish utilizing FrontPage, but I get an error message indicating FrontPage Extensions are not installed. (viewed 2741 times)

10. Custom confirmation page doesn't come up when forms are submitted. (viewed 2705 times)

Return to Search